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Beginning August 2, 2019 we will be using FedEx to deliver our packages of wonderful pet products. Most orders under 10lb will ship via FedEx Smartpost which may be delivered by your local postal service. FedEx allows us to get packages to you faster than other delivery services. Beginning Jan 1, 2020 FedEx will begin delivering 7 days per week which will get packages delivered even faster.

Shipping Time -- Most orders received before 7:00 AM will ship the same day, provided the product ordered is in stock. Not responsible for inventory errors. Most orders received after 8:00 AM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday. Orders will also not be shipped on holidays as determined by the shipping service you selected. Item is considered in stock if it is available to us with 5 business days

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by White Dog Bone Company or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.


Shipping Rates differ per region.

For the following states: ME, VT, NH, MA, RI, CT, NJ, DE, MD, PA, VA, NY, OH, WV, NC, SC, GA, AL, TN, KY, IL, IN, MI, WI, IA, MO, MS, AK, OK, KS, NE, SD, ND, and LA, these shipping rates apply: Free Shipping on orders OVER $49 and UNDER 70lbs. Orders UNDER $49 will be charged a flat rate $9.99.

For the following states: FL, CA, TX, NM, AZ, CO, WY, MT, ID, UT, NV, OR, WA, ND, these shipping rates apply: Free Shipping on orders over $49 and UNDER 9lbs. Orders over $49 and OVER 9lbs will be charged a flat rate $14.99 per order. Orders UNDER $49 will be charged a flat rate $9.99.

Please review our FedEx Home Delivery shipping map to help estimate your delivery date.

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